Winning Banks Managing Service Quality for Customer Satisfaction by M. Ray Grubbs

Cover of: Winning Banks | M. Ray Grubbs

Published by Irwin Professional Publishing .

Written in English

Read online


  • Banking,
  • Banks & Banking,
  • Business / Economics / Finance,
  • Bank Management,
  • Customer relations,
  • Customer service,
  • Business/Economics

Book details

The Physical Object
Number of Pages156
ID Numbers
Open LibraryOL12023370M
ISBN 101555201024
ISBN 109781555201029

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